PARAÑAQUE, 24 JULY 2025 – The Department of Foreign Affairs – Office of Consular Affairs (DFA-OCA) informs the public that consular operations in OCA Aseana will resume on Friday, 25 July 2025. 

As the office will be processing clients with valid appointments for Friday, 25 July 2025, as well as other individuals with prior appointments affected by the work suspension due to inclement weather, the public is reminded of the following:

  • Priority for Emergency and Urgent Cases

Clients with emergency and urgent consular needs will be given priority. They are expected to be able to show qualified proof of urgency/emergency for the assessment and evaluation of the Office of Consular Affairs (OCA).

  • Longer Wait Times Expected

There will be a longer waiting and processing time than usual due to the high volume of clients coming to the office following the consecutive days of work suspensions. DFA-OCA assures the public that every effort is being made to accommodate our clients while even with the expected long queues. The public’s patience and understanding during this time are requested. 

Your cooperation is vital to ensuring the orderly and safe resumption of services. 

  • No Need to Rebook Appointments

There is no need to secure a new appointment. DFA-OCA highly encourages all affected applicants to adhere to their new appointment schedule to ensure a smooth and orderly processing experience.

Consular applicants with confirmed appointments on 21, 22, 23, and 24 July 2025, in OCA Aseana will be rescheduled as follows:

FOR PASSPORT APPLICANTS

  1. Rescheduling of Passport Application Appointment

Affected passport applicants with appointments in OCA Aseana from 21 to 24 July 2025 are advised to follow the new appointment schedule below (excluding weekends, holidays, and any further work suspensions):

Original Appointment ScheduleNew Appointment Schedule
21 and 22 July 202528 July to 31 August 2025
23 July 202529 July to 31 August 2025
24 July 202530 July to 31 August 2025

Affected applicants must present their confirmed appointment packet, which shows that their original schedule is on 21, 22, 23, or 24 July 2025.

  1. Passport Release

The Passport Releasing Service Center at DoubleDragon Meridian Park, Pasay City will resume its operations on Friday, 25 July 2025.

FOR AUTHENTICATION APPLICANTS

  1. Affected Authentication applicants with confirmed appointments at DFA-Aseana will be accommodated on the following date(s):
Original Appointment ScheduleNew Appointment Schedule
21 July 202525 July to 15 August 2025
22 July 202528 July to 15 August 2025
23 July 202529 July to 15 August 2025
24 July 202530 July to 15 August 2025

Affected applicants must present their confirmed appointment packet, which shows that their original schedule is on 21, 22, and 23 July 2025.

  1. Releasing of Authenticated Documents at Double Dragon Plaza
Regular and Expedited Release of Authenticated Documents
Original Releasing DateNew Release Date
22 July 202525 July 2025
23 July 202528 July 2025
24 July 202529 July 2025
25 July 202530 July 2025
28 July 202531 July 2025
29 July 202501 August 2025

Applicants may refer to their Official Receipts or Authentication Slips for the original release date. 

Suspension of operations in other DFA Consular Offices nationwide will be subject to the official announcement of their respective Local Government Units (LGU). The DFA urges the public to stay safe and to monitor official advisories for further updates.

For other inquiries and urgent matters, affected applicants may reach us through the provided email addresses and telephone numbers attached below:

DFA Aseana: [email protected] / [email protected] / 

          [email protected]  

For Passport Appointment Concerns: (02) 8234 – 3488

For Authentication Concerns: 8 651-9400 loc. 2266

For Other Passport, Authentication, and Consular Inquiries: (02) 8651 – 9400

END